Our clinics accept most major health insurance plans, including Medicare, Medicaid and private commercial health insurance plans. If you would like to confirm that your plan is accepted at our clinics, please call the clinic you plan to visit.
Before you are seen by one of our physicians, learn what your policy covers, including your co-pay and deductible amounts. Also, know what service benefits are included such as immunization and well visits. We are happy to file your claims to the insurance company.
Please also realize many insurances do not cover full amounts, and you may owe for your service. We ask that you are prepared to pay your balance at the time the service is provided. If needed, we will work out payment plans provided you make a payment to start with.
If you have any questions, our Billing Department will be happy to assist you. Please call (843) 878-1004 for more information.
If you would like to make a payment using our online payment system, please log into our Secure Patient Portal.
Free Preventive Care Services
Keeping your family and yourself healthy includes preventive care. Often, insurance plans cover preventive services without charging a co-pay or co-insurance — even if you haven’t met your yearly deductible.
In fact, all plans offered through the new health insurance Marketplace (established by the Affordable Care Act, sometimes called “Obamacare”) are required to cover certain preventive services at no cost to patients.
Click the links below if you obtained coverage through healthcare.gov or a state insurance Marketplace:
If you have health insurance through another source, such as an employer or broker, the requirement for 100% coverage may not yet apply. However, most traditional plans still cover preventive services, and some may include full coverage.
To confirm your level of coverage for preventive care and to make sure your insurance is on our list of accepted plans, check with your insurance provider or employer. Or our practice staff may be able help you. Call your Primary Care Physician today to schedule your preventive care.
To schedule an appointment, please call the appropriate clinic for your needs, and explain the reason for your visit. This allows us to schedule the appropriate amount of time for your appointment to fully address your concerns.
Your First Appointment
For your first visit, please arrive at the appropriate clinic at least 15 minutes prior to your appointment, so that we may collect the information required for establishing your care.
For your first visit, please be prepared to bring:
- Your complete demographic information, include address and phone number
- Insurance card(s)
- Emergency contact information
What to Bring & Expect
For each appointment, please be sure:
- To bring your insurance card
- To bring a list of your current medications
- To inform the front desk staff of any change in name, address, telephone number, employment or insurance
- To inform your physician of any changes in medical history
As a courtesy to other patients in our office, please abide by the following rules:
- No smoking
- No heavy perfumes, colognes, or other products that emit a strong odor
- Please turn off your cell phone
Late Arrival, Rescheduling & Cancellations
If you are unable to keep your appointment for any reason, we require at least 24 hours advance notice, or you may be charged for the appointment. If you are assessed this fee, it is required to be paid before your next visit.
If you are running late, please call our office, so that we may ensure that other patients are not inconvenienced, and we may need to reschedule your appointment. If you do arrive late for your appointment, we will need to reschedule.
If you have an urgent need to be seen at one of our clinics, please call the appropriate clinic as soon as you can, and they will do their best to accommodate you. We do our best to stay on schedule, but there are circumstances that may cause unexpected delays. We do our best to keep these delays to a minimum.