Appointments
To schedule an appointment, please contact the appropriate clinic for your needs and explain the reason for your visit. This will help us allocate the right amount of time for your appointment, ensuring that we fully address your concerns.
Your First Appointment
- Arrive at the clinic at least 15 minutes prior to your scheduled appointment time to complete the necessary paperwork for establishing your care.
- If you are a new patient, please bring the following:
- Driver’s License
- Insurance card(s)
- Emergency contact information
- All of your medications in the original bottles
What To Bring & Expect
- For each appointment, please ensure that you bring:
- Insurance card(s)
- All of your medications in the original bottles
- Any updated information regarding your name, address, telephone number, employment, or insurance (notify the front desk staff)
- Any changes in your medical history (inform your physician)
- As a courtesy to other patients, please adhere to the following guidelines:
- No smoking in or around the clinic
- No heavy perfumes, colognes, or strong scents
- Please use proper cell phone etiquette
Late Arrival, Rescheduling, & Cancellations
- If you are unable to keep your appointment, please provide at least 24 hours' notice.
- If you are running late for your appointment, please call to notify our office as soon as possible, as we may need to reschedule.
- If you fail to cancel a scheduled appointment, it will be documented as a no-show.
Urgent Healthcare Needs
- If you have an urgent need to be seen at one of our clinics, please call the appropriate clinic as soon as you can, and they will do their best to accommodate you.
- For minor illnesses and injuries, our CPMG Walk-In Clinic offers high-quality care for all ages - no appointment needed. Serving Carolina Pines patients and those without a primary care provider, we provide care without the higher costs of urgent care or ER visits.
- For emergencies, you may visit the Emergency Room at Carolina Pines Regional Medical Center immediately. Our ER is open 24 hours a day to provide care when you need it most.
New Patient Request
Click Here to request a Primary Care Provider and connect with a healthcare partner for your wellness journey. Our team is here to support you every step of the way.